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Improving Urgent and Emergency Care in Reading

Healthcare Leader Forum: Improving Urgent and Emergency Care will provide a vital insight into the delivery of streamlined, efficient urgent care pathways emerging from regional transformation partnerships and local initiatives. It will explore the necessary steps to ensure your organisation is fully prepared and that services are properly resourced.

As both primary care and hospitals report a lack of capacity to manage increasing workload, the development of demand-driven, multidisciplinary out of hours and emergency services is vital.  How will the restructure and redesign of services ease pressures and improve outcomes? What changes will be made to ensure patients are able to access the right services, at the right time, in the right place? These events will explore the regional strategies and developing approaches that are transforming how care is accessed.sales

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09:20 Registration and Exhibtion
09:50 Chair's Opening Remarks
10:00 Proposed title: Planning for winter pressures
10:50 Coffee and Exhibition
11:20 Integrated Urgent Care
  • Eileen Sutton
12:10 Free Lunch and Exhibition
13:00 A vision for NHS 111 at the front of an IUC
  • Henry Clay
13:40 It’s lonely at times – Working in partnership to improve mental health crisis care
  • Andy Irskine
14:20 Coffee Break and Exhibition
14:50 Collaborative approaches to improving care outcomes in Surrey Heartlands
  • Peter Carpenter
15:30 Emergency Services Management
  • Professor Paresh Wankhade
16:10 End of Conference

Why attend?


Discover what the future holds and leave with a better understanding of the recent developments within the NHS


Discuss and share experiences and concerns with peers, colleagues, providers and innovators from your region


Find the answer to your burning questions from the people who are getting it right


Hilton Reading

Drake Way

Reading, RG2 0GQ

0118 916 9000


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How to get there

By car

A 3-minute drive from the centre of Reading.
Parking is free of charge to all conference attendees.
The car park is underground with a height restriction of 2.1 metres.

From Reading Town Centre:
Take the A33 to Basingstoke/M4 Junction 11 from the centre. The Hotel is on the left signposted Kennett Island just before the first Green Park roundabout. Take the slip road left onto Kennett Island and take the first right onto Drake way. Then turn right for the hotel entrance.

By train

Reading Station is 3 miles from the Hilton Reading Hotel. From the station either take the bus or a taxi.

By bus

From Reading Station bus stop SD take the Greenwave 50a labelled Madejski Stadium 5 stops to the Hilton Hotel. The journey should take 15 minutes in good traffic.

By air

Heathrow is a 25-minute drive from the Hilton Reading Hotel.


Discounted hotel rates

We have a limited number of exclusive hotel deals for attendees of this event. These special offers can be booked by telephone or online.

Book your hotel online

Hotel, events and dates information

Healthcare Leader Forum – Reading
Drake Way, Lundy House, Reading, RG2 0GQ
Hotel reservations: +44 (0)20 7292 2320 Quote Special Reference Code: MMS2Q
Hilton Reading

Book your hotel by phone or email

Alternatively, if you would like assistance with your hotel booking you can contact Jessica, our dedicated hotel expert. Simply email  with your requirements, phone number and Special Reference Code MMS2Q and she will get back to you to discuss your hotel options.

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